Irrespective of the fact that the web hosting service supplied by the different companies is practically the same, each provider has got their own platform with its own tweaks and ways to complete certain operations. In cases like this, an information-ridden knowledge base would be stunningly helpful both for people with little to no past experience and for technically accomplished individuals who will at some point learn how given operations are carried out, but will lose some time in the process. The aim of such a knowledge base is to help make the service fast and simple to use, saving users lots of time and energy. The consequence is more content clients, as they can swiftly find the info they wish, and much less work for the customer service team representatives, because usually the vast majority of the queries and issues that clients have got are already listed in the knowledge base. Provided that the articles are properly written and cover more topics, you’ll be able to find out more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting plans include an elaborate knowledge base where you can find info on all the difficulties that you may possibly stumble upon and their resolutions. You can become aware of how to create and administer an electronic mailing list, how to use an .htaccess config file, or how to proceed if the settings of your mail client are correct, but yet you’re unable to send emails, for instance. We have tried our very best to be as comprehensive as possible and to encompass all possible options so as to save you time and to supply you with different solutions for every issue. The knowledge base features educative articles too – both generic ones about the hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in every section of the Control Panel, whilst if you wish to browse through the complete article archive, you can go to the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers offer a rich article repository where you can find any info that you may need about our hosting services or about the Hepsia Control Panel that we are using. We’ve compiled it based on the feedback that we’ve assembled from our customers throughout the years and, as a consequence, our articles deal with particular issues that you may chance upon and suggest the fastest way to solve them, for instance getting an HTTP 500 error message or being unable to send email messages from your personal computer even though you have the right settings. The articles are available in each and every Control Panel section and you can consult them at any given time. They can help you expand your knowledge not only about our services, but also about the web hosting realm in general, as they include how-to guidelines and general info such as what file access permissions or cron jobs are.