Live Chat Support in Shared Web Hosting
As part of the support services that we supply for our Linux shared web hosting packages, you can find live chat support which is online every day, even on holidays. You can contact us regardless if you already have an account or not, because we can support you with all sorts of things, ranging from supplying you with common information regarding our solutions if you aren't our client yet and you're thinking about purchasing one of our packages, to assisting you with installing an email account in an email client. Some issues are more complicated and time-consuming, so you will have to use the ticketing system that is built-in our Hepsia web hosting Control Panel, but we can save you time and help you in real time on our live chat for quite a lot of things.
Live Chat Support in Semi-dedicated Hosting
We provide you with live chat support as standard with our services, which means that if you have any questions about our Linux semi-dedicated hosting packages, you are able to get in touch with our customer care team at any moment regardless if you have already purchased an account or not. In general, the chat service is intended for pre-sales, billing and common questions and issues, but we're able to assist you with various technical questions as well. We will help you select the right package for your web sites in case you do not have an account yet, we can respond to any kind of billing questions or concerns you may have or we can assist you with setting up your new e-mail address on your personal computer or smart phone - all the aforementioned will be done promptly since our live chat service is accessible all day long, every single day. Whenever you require assistance, you'll be able to talk with a representative and save a lot of time.