Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user assistance crew is qualified to shortly care for all Linux shared web hosting packages users’ concerns and advise questions. Through our ticket system, you are able to send your question and a support team representative will get back to you within max one hour. Actually, practice shows that the common response time frame is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • It is easy to contact us 24x7x365 with any issue you might have in connection with our solutions. We have got employees on duty constantly to offer you instructions when needed. Feel free to use the ticket system or post an e–mail at any time, alternatively you can grab the telephone or use the live chat within working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • has incorporated an in depth know–how base into the Control Panel as a way to get helpful step by step instructions whenever you want. Each section of the Control Panel features its own contextual help area featuring a selection of how–to articles. We have also organized video tutorials to offer you with a far better visual representation of the best way to accomplish any presented process.