1 hour ticket response
Our team of tech support engineers is focused on delivering quick answers to all your questions. We will examine your support ticket the minute it has been submitted and will reply back with a solution within maximum one hour after the trouble ticket submission. In fact, our average trouble ticket response time is 20 minutes.
A First–Class Client Support Service
Each member of our client care team has lots of years of experience in the Linux shared web hosting packages business and most of them have worked for us for at least 5 years. They all are ready to reply to all your questions in the most professional manner possible.
An Easy–to–Browse Help Center Section
To help you get a quick hint on how to use a given feature, we have implemented a really intuitive Help Center section in your Site Control Panel. You can search through a big selection of web hosting account administration articles and website administration articles, have a look at our F.A.Q. section or watch our step–by–step video tutorials.